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ShiftGraph

HTTP 403, authentication and identity

AUTH-008

Your account is suspended.

What it means

The account has been suspended, which stops every session immediately rather than at the next expiry.

What to do

Contact your administrator, or write to support if you believe this is a mistake.

The response

Every failure arrives in this shape. The trace_id is worth keeping: it identifies the request in our logs and carries nothing about your data.

{
  "type": "https://shiftgraph.dev/errors/AUTH-008",
  "title": "Your account is suspended.",
  "status": 403,
  "code": "AUTH-008",
  "trace_id": "01J8Z…"
}

Related codes

Sessions, second factors, sign-in methods, and the credentials that reach the API. A second factor is required of every account, so several of these have no bypass by design.

The full error reference, or write to support@shiftgraph.dev with the trace id.