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HTTP 404, workspaces and membership

TENANT-001

Not found.

What it means

The workspace or record does not exist, or you are not a member of it. Non-membership deliberately reads as absence, so this response never confirms that a workspace exists.

What to do

Check the workspace in the address bar. If a colleague expected you to have access, ask them to invite you.

The response

Every failure arrives in this shape. The trace_id is worth keeping: it identifies the request in our logs and carries nothing about your data.

{
  "type": "https://shiftgraph.dev/errors/TENANT-001",
  "title": "Not found.",
  "status": 404,
  "code": "TENANT-001",
  "trace_id": "01J8Z…"
}

Related codes

Organizations, roles, invitations, and the org-level policies an administrator can set. A workspace you cannot see returns Not found rather than Forbidden, so that membership itself is never disclosed.

The full error reference, or write to support@shiftgraph.dev with the trace id.