HTTP 500, transport and validation

SYS-002

Something went wrong on our side.

What it means

An unexpected condition. The message stays generic on purpose; the specifics are logged server-side rather than returned.

What to do

Retry. If it persists, send us the trace id from the response and we can find the exact request.

The response

Every failure arrives in this shape. The trace_id is worth keeping: it identifies the request in our logs and carries nothing about your data.

{
  "type": "https://shiftgraph.dev/errors/SYS-002",
  "title": "Something went wrong on our side.",
  "status": 500,
  "code": "SYS-002",
  "trace_id": "01J8Z…"
}

Related codes

Request shape, method, size, and rate. A 500 here is ours, and it carries a trace id we can look up.

• SYS-001Invalid request.HTTP 400
• SYS-003Rate limit reached.HTTP 429
• SYS-004Method not allowed.HTTP 405
• SYS-005Request too large.HTTP 413

The full error reference, or write to support@shiftgraph.dev with the trace id.