HTTP 400, billing and entitlements

BILL-004

Unknown plan or interval.

What it means

The requested plan or billing interval is not one we sell.

What to do

Choose a listed plan. Enterprise is arranged by agreement rather than self-serve.

The response

Every failure arrives in this shape. The trace_id is worth keeping: it identifies the request in our logs and carries nothing about your data.

{
  "type": "https://shiftgraph.dev/errors/BILL-004",
  "title": "Unknown plan or interval.",
  "status": 400,
  "code": "BILL-004",
  "trace_id": "01J8Z…"
}

Related codes

Plan state and the payment boundary. ShiftGraph invoices and is paid by transfer, so nothing here involves a stored card.

• BILL-001Payment required.HTTP 402
• BILL-002A plan change is already in progress.HTTP 409
• BILL-003Downgrade needs quota resolution first.HTTP 400
• BILL-005Billing is not configured for this organization.HTTP 400

The full error reference, or write to support@shiftgraph.dev with the trace id.